GCC Named Fortinet Engage Tech Support Partner
GCC has achieved yet another milestone in its journey to provide unparalleled cybersecurity solutions and support.
As a Fortinet Expert Partner in Integrations, MSSP, and Cloud, GCC has officially been recognized as a Fortinet Engage Tech Support Partner (ETSP)!
This enrolment demonstrates GCC’s ability to provide better, more efficient customer support with engineers specifically trained to expertly operate and maintain end-to-end Fortinet security solutions.
Fortinet ETSP Program Details
Fortinet, a global leader in broad, integrated, and automated cybersecurity solutions, awards the ETSP status to partners who demonstrate exceptional expertise and innovation in implementing Fortinet’s solutions.
The Fortinet Engage Tech Support Partner (ETSP) program is a designation awarded by Fortinet, a leading provider of cybersecurity solutions. The ETSP program recognizes partners for their exceptional expertise, commitment, and proficiency in providing technical support for Fortinet products and solutions.
Partners designated as ETSPs are equipped with specialized knowledge, resources, and skills to deliver outstanding technical support services tailored to their clients’ needs. They undergo rigorous training and certification processes to ensure they possess the expertise required to address complex technical challenges effectively.
As an ETSP, partners gain access to exclusive support resources, expedited issue resolution processes, expert guidance on Fortinet products, proactive support initiatives, and enhanced collaboration opportunities with Fortinet.
How the ETSP Enrolment Benefits GCC's Customers
Expedited Issue Resolution: Customers can expect faster resolution of technical issues related to Fortinet products and solutions. As an ETSP, GCC has access to specialized support resources and expedited processes, ensuring minimal disruption to their operations.
Expert Guidance: Customers gain access to a team of highly skilled professionals with in-depth knowledge of Fortinet products. Whether it’s configuration assistance, troubleshooting, or strategic advice, our experts are dedicated to providing comprehensive support tailored to their specific needs.
Proactive Support Initiatives: Beyond reactive troubleshooting, GCC implements proactive support initiatives such as health checks, performance optimizations, and proactive monitoring. This proactive approach helps identify and address potential issues before they impact the customer’s environment, enhancing their overall cybersecurity posture.
Enhanced Collaboration: Our partnership as an ETSP fosters enhanced collaboration between GCC and Fortinet, translating to better support and resources for our customers. By working closely with both organizations, customers can leverage our combined expertise to address their cybersecurity challenges effectively.
Access to Exclusive Resources: As an ETSP, GCC has access to exclusive support resources, tools, and training from Fortinet. This means that customers benefit from the latest insights, updates, and best practices in cybersecurity support, ensuring they stay ahead of evolving threats.
Your Trusted ICT Partner
This distinction underscores our commitment to excellence and reinforces our resolve to provide unparalleled technical support services that empower our clients to navigate the ever-evolving cybersecurity landscape with confidence.
Should you have any questions about our partnership with Fortinet or how we can assist you with your cybersecurity support needs, please do not hesitate to reach out. We are here to serve as your trusted partner in safeguarding your digital assets and achieving your cybersecurity objectives.